Help Center

Welcome to the Carbon Health Help Center!

Support Forms (People, Benefits, and Provider)

Workday - Employee Information & Business Processes Support Form

General - People or Benefits Team Support Form

Benefits - Insurance ID Request Form

Featured portals

  1. Support

    Your Support Hub: EHR, IT & Beyond

Suggested forms

  • WPH Ops Flaw in Occupational Health
  • Carbon Health Staff Support in Support

    Carbon Health Employee Support

  • Workplace Health New Lead in Occupational Health
  • Add / Edit Client's Employer Portal Access in Occupational Health

    Individuals who should have access to employee data via the enterprise.carbonhealth.com dashboard

Powered by Jira Service Management
{"xsrfToken":"b899afc725dfd462fd4ff50252e8529a2fa33054_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/654c3118-4351-4ecf-bc05-f1dfd567c9d2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiN2NhY2UzMy0yN2FiLTQyMzctYmMyMy1kMzc0MmJlMjRhMDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY1NGMzMTE4LTQzNTEtNGVjZi1iYzA1LWYxZGZkNTY3YzlkMiI6WyJyZWFkIl19LCJleHAiOjE3NTM0NTAzMzQsIm5iZiI6MTc1MzQ0OTczNH0.wfVYqXVk6gznas9KTJSvYP6DtvyHoE_GPWJmbJB4SMw&client=b7cace33-27ab-4237-bc23-d3742be24a07&mode=fit","logoId":"654c3118-4351-4ecf-bc05-f1dfd567c9d2","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Carbon Health Help Center!","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Support Forms (People, Benefits, and Provider)","userInitialAnnouncementMessageWiki":"<p>Workday - <a href=\"https://carbonhealthsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001854191\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Employee Information &amp; Business Processes Support Form</a></p>\n<p>General - <a href=\"https://carbonhealthsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001790432\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">People or Benefits Team Support Form</a></p>\n<p>Benefits - <a href=\"https://carbonhealthsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001849391\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Insurance ID Request Form</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Carbon Health Help Center!","sharedPortalName":"Help Center","announcementHeader":"Support Forms (People, Benefits, and Provider)","announcementMessage":"Workday - [Employee Information & Business Processes Support Form|https://carbonhealthsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001854191]\n\nGeneral - [People or Benefits Team Support Form|https://carbonhealthsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001790432]\n\nBenefits - [Insurance ID Request Form|https://carbonhealthsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001849391]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#19191b","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiN2NhY2UzMy0yN2FiLTQyMzctYmMyMy1kMzc0MmJlMjRhMDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NTM0NTAzMzQsIm5iZiI6MTc1MzQ0OTczNH0.Q-hnIpbdyv45vxTH9liQKpGHWttvmvmEwve4VVYQ9IA&client=b7cace33-27ab-4237-bc23-d3742be24a07&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mdcollab","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b899afc725dfd462fd4ff50252e8529a2fa33054_lout","baseUrl":"https://mdcollab.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mdcollab.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b7cace33-27ab-4237-bc23-d3742be24a07","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"c19c85d52b6940bc810acf7b3a4f7f01","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}